not so best buy

according to this article,  best buy has been baiting and switching customers using an intranet website that displays different prices than the website people access from the internet.

Based on what his office has learned, Blumenthal said, it appears the consumer has the burden of informing Best Buy sales people of the cheaper price listed on its Internet site, which he said “is troubling.”

What is more troubling to me, and to some Best Buy customers, is that even when one informs a salesperson of the Internet price, customers have been shown the intranet site, which looks identical to the Internet site, but does not always show the lowest price.

if it is true, that’s a pretty deceptive practice.






One response to “not so best buy”

  1. gimaha Avatar

    Time for the congress to pass a few Fair Practices laws to cover this type of problem

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